Background
- When and where did the doctor complete medical school and residency?
- Is the doctor a member of the American Academy of Pediatrics or any other specialty organization?
- How long has the doctor been in practice?
- Does the doctor have any pediatric areas of subspecialty?
- Is the doctor late for the interview or meeting?
- Assuming both parents are present, does the doctor involve both parents equally?
- Does the doctor treat parents as knowledgeable consumers or accepting clients?
- Does the doctor volunteer information or wait for questions?
- What are the doctor's views on breastfeeding, co-sleeping, and circumcision?
- What are the doctor's views on both parents working?
- What are the doctor's views on alternative medicine?
- What are the doctor's views on treatment of sick kids? When would the doctor take an aggressive approach verses letting nature run its course?
- What are the doctor's views on preventative medicine? What does the doctor think promotes health and wellness in children?
- What are the standard procedures for healthy child checkups? How much time do they schedule for these checkups, and is that enough time to have parents' questions answered?
- How does the doctor stay current with the latest trends in disease prevention, treatment, nutrition, behavioral problems, and child development concepts? What type of continuing education is habit?
- As a first impression, do the parents find the doctor and staff likeable and trustworthy?
- Is the office conveniently located for less travel time with a sick child?
- How long does the practice plan to continue at the current location?
- Does the practice have multiple offices you can visit?
- At how many locations does the doctor spend time during the workday?
- Does the waiting room have different waiting areas for well and sick children?
- Does the waiting room have easily cleaned toys? How are they cleaned, and how often?
- What are the office hours? Are there early morning and/or late evening hours for working parents?
- How long in advance must you book appointments?
- What lab work can be performed at the pediatrician's office?
- Are there any diagnostic facilities on site such as X-rays, blood work, etc.?
- How does the office deal with after-hours minor emergencies? Is there a 24-hour phone number to talk to a doctor?
- At which hospitals does the doctor have privileges? Which emergency room should you use for major emergencies?
- How many doctors are there in the practice? Are there any plans to add (or remove) doctors from the practice?
- Who covers for the doctor when on vacation?
- Is there a specific time during the day that the doctor (or office) prefers to take phone calls?
- How does the doctor (or office) handle parents needing to call about concerns after hours?
- Does the doctor (or office) use e-mail to answer questions about concerns?
- Does the office mail out reminders for scheduled immunizations and checkups?
- What happens if you miss a scheduled visit? Can you easily reschedule? Is there a fee?
- Do appointments consistently run late? (Ask parents in the waiting room.)
- Fees and Payment
- Does the practice accept your insurance?
- How are insurance claims handled? Will the practice bill your insurance company directly?
- How much is the cost of a standard office visit?
- Does the practice accept checks and credit cards?
- Is payment due at the time of the visit, or will the practice bill you?
- Are immunization shots extra, or are they included in the office visit charge?
- Will the doctor be present at the birth?
- When after the birth will the doctor come to see it at the hospital? How many times?
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